Returns & Exchanges
At Daiso Australia, we want you to be completely satisfied with your purchase. If you change your mind, you can return most items within 30 days of purchase provided they are in their original, unopened packaging with a valid receipt.
Check Eligibility
Ensure your items are unused, in original packaging, and not part of the excluded categories such as food, cosmetics, or personal hygiene products.
Gather Documentation
Locate your original register receipt or tax invoice as proof of purchase is mandatory for all refund and exchange requests.
Visit a Store
Bring the items and your receipt to any Daiso Australia retail location to be processed by our customer service team at the counter.
Receive Refund or Exchange
Once approved, your refund will be processed via the original payment method, or you may select an alternative item for an immediate exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing